If the police standards are not met
What can I do if these standards are not met?
If you think these standards have not been met, you should tell the person who is named in the standard (for example, the police officer), or any adult who supports you can tell them for you.
If you do not want to do this or are unhappy with the response you get, you can make a complaint.
There are different ways to complain and you can choose which way you prefer.
Complain about the police
Speak to the duty officer at your local police station.
Dial 101 to make a complaint by phone.
Send a complaint to the Independent Office for Police Conduct (IOPC). They’re not part of the police and they make all of their decisions independently. Read more about the complaints process.
Complain about your lawyer
You can complain about your lawyer to the Solicitors Regulation Authority.
More support
Contact the Children’s Commissioner. The number is 0800 528 0731.
If you’re in Wales, contact the Children’s Commissioner for Wales. The number is 0808 801 1000.
Contact Citizens Advice. If you’re in England, call 0800 144 8848. If you’re in Wales, call 0800 702 2020.
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