If the Youth Justice Service standards are not met
What can I do if these standards are not met?
If you think these standards have not been met, you should tell the person named in the standard, or any adult who supports you can tell them for you. If you do not want to do this or are unhappy with the response you get, you can make a complaint.
There are different ways to complain and you can choose which way you prefer:
- speak to your Youth Justice Service (YJS) case manager
- ask to speak to the manager of your YJS
- contact your local authority complaints department
- contact the Children’s Commissioner – the number is 0800 528 0731
- if you’re in Wales, contact the Children’s Commissioner for Wales – the number is 0808 801 1000
- you can complain about your lawyer to the Solicitors Regulation Authority
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